Royal Hotel

Doesnt even deserve a one star. We took the booking of 2 beds and we came from far in the middle of the night. When we reached , we were surprised with one bed only while we paid for two beds. When we asked for the adjustment they gave only mattress to sleep on the floor . What a service . They couldn't even arrange a bed or mattress. Very bad experience

I recently stayed at this hotel and had a mixed experience. The room was decent in size and the amenities were well-stocked, but there were some maintenance issues that need to be addressed. The TV channels were not working properly and there were a few small repairs that needed to be made. The front desk staff were very quick and efficient with check-in and check-out, and they were always helpful and friendly. The bed was very comfortable and I slept well every night. I also appreciated the fact that I could order food from outside and have it delivered to the hotel, although I did have to come down to the lobby to pick it up. Cleanliness was up to the mark, you could also find supermarket on a walking distance & there is a Mosque right next t the hotel if you would like. Overall, I would say that the hotel is a decent place to stay, but it could be improved with some minor repairs and maintenance.

one of the baddest hotel’s experiences I ever had. they have withdrawn the amount before I even reach the hotel, however I choose to “pay at the property” option. I was in the hotel with my original ID expired one month ago and I have time to renew my resident, however I had my original hard copy valid driving license + copy of my valid passport + my own company license . But since there’s a lack of information for the hotel receptionist he didn’t give any confirmation . He called his supervisor on his private phone and told him that I don’t have any valid documents and I corrected him that I have but he didn’t bother to tell his supervisor. Even his supervisor didn’t have the q to ask him for any certain documents. and when I asked him for a responsible person or manger or supervisor, he replied that “there’s no manager on duty right now”. Moreover, I had to wait for the receptionist until he finished eating inside and no one was on the reception office. That was out of the case but formly there’s no break time to leave the guest waiting while on duty.